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All orders are usually processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

If we are aware of any potential delays for your order (e.g. due to a high volume of orders or postal service problems), we will due our best to reach out to you directly and let you know.

Splash Boutique will accept returns or exchanges of full-priced items that are unworn, unaltered and free of damage of any kind within 14 days of of purchase. However, please note that all on-sale items are considered final sale and can be neither returned nor exchanged.

All returns must be accompanied by a receipt for store credit. All price tags must be attached as at time of purchase, especially clothing. Refunds will be in the form of a store credit. Exchanges will be for a product of equal value.